Serving is a job that most people have at
some point in their lives, whether it is a first job or a full time job when
you are older. There are some rules that you have to abide by when you decide
you want to become a server, one of them being that you have to be 18 years
old. The reason for this is because you are serving alcohol and if restaurants
have under age servers they could lose their liquor license. You also have to
be a people person, you are trying to get the biggest tip you can out of them
in the shortest amount of time. The key is to keep a smile on your face and be
as pleasant as possible, maybe even flirt a little to make them like you more.
Before you become a server it would be
wise to know the menu like it is the back of your hand. Either memorize it or
become familiar with it by trying all different types of food. This will make
it easier when customers ask you a question pertaining to the menu. You want to
seem like you are very informed about what you are doing, and if you don’t know
something then don’t hesitate to go ask a manager or someone who is more
knowledgeable than you.
Being very
cognizant about your customers is key. You want to make them feel welcomed and
not forgotten. If you see that their drink is about half way empty then you
take initiative and ask if they would like another rather than waiting until it
is completely gone and have them waiting. Especially if it is a drink that
needs to be made by the bar, since that will take longer and there could be a
wait.
Checking on the customer at appropriate
times is something that is mastered by experience. You don’t want to be
annoying and check on them too often, yet you don’t want to ignore them to the
point that they need to ask someone else for help or have that look on their
face like they are looking for their server. The look around is never a good
sign, and if a customer is not happy waiting around then the tip may be
reduced. That isn’t good since most servers make their money off of tips.
Servers have a small hourly rate of around
$4.50 per hour. This is because they make a lot in tips and it wouldn’t be
beneficial for the restaurant. Everyone is trying to make the most money in the
end.
Before you become a server it is typical
that you become a runner first, this way you know how to prepare the food and
know how to serve it to your customers. Being a runner is a lot harder than
expected. There is a certain position for all the food and the plates have to
be clean and appetizing before they are sent out to the customer. There is a
proper way to be served, the knives and other utensils have to be placed on the
customer’s right side. You have to tell them what you are serving them and if
it is a meat you have to tell how it was cooked. When serving a salad you must
make sure that the vegetables are on their left and the croutons are on their
right side.
So much goes into serving a dish than you
might think. I am being trained as a server this week and I hope that I can
master everything just how they want it so I can provide the best service.
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